Website Accessibility Policy

Website Accessibility Policy

Accessibility Statement for Doug's Quality Goods LLC

Doug's Quality Goods LLC is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Doug's Quality Goods takes the following measures to ensure accessibility of our website:

  • Appoint an accessibility lead.
  • Provide continual accessibility training for our staff.
  • Include people with disabilities in our design personas.
  • Manual assessments of website by an accessibility officer
  • Daily automated assessments of website by Lighthouse

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Doug's Quality Goods is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working towards Level AA compliance.

Limitations and Feedback

Despite our best efforts to ensure the accessibility of our website, there may be some limitations. Please contact us if you observe an issue, and we welcome feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers: E-mail: Help@dougsqualitygoods.com or give us a call! A representative can assist you between the hours of 9AM-6PM PST. Monday-Saturday - Toll Free Number: 1 866 227-1583 We aim to respond to accessibility feedback within 1 business days, and to propose a solution within 3 business days.

 

Technical specifications

Accessibility of Doug's Quality Goods relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

30-day Return Policy

If you are not satisfied with your shopping experience, we will always pay for the return shipping, and give you a full refund on your purchase, every time!

Lowest Pricing Guaranteed.

We utilize partnerships with wholesale warehouses across the nation, which allows us to provide the lowest price possible on the best name brand products available!

Located In USA

All of our products are warehoused here in the US, and ship directly from our facilities to you. You can rely on the fastest, safest, and most efficient shipping!

Contact us

Give us a call! A representative can assist you between the hours of 9AM-6PM PST. Monday-Saturday Toll Free Number: 1 866 227-1583